ATLANTA, GA — Bad service? Bad attitude? A little bit of both? Those were the questions swirling on Atlanta social media since last week, when a popular actress and comic took her beef with a well-known Atlanta seafood restaurant to Twitter.
Leslie Jones, best known as a "Saturday Night Live" cast member and for her role in 2016’s "Ghostbusters," is in Atlanta shooting the ABC comedy "Kevin (Probably) Saves the World." While here, she and some friends decided to eat at Atlanta Fish Market, a Buckhead landmark perhaps best known for its iconic fish sculpture.
Things didn’t go so well from there. Last Tuesday, Jones took to Twitter to call out the restaurant for what she called a less-than-pleasant experience.
"I wanted a nice meal and wow Atlanta Fish Market gave me the wors(t) service I’ve EVER gotten," she tweeted. "Then instead of the manager coming to make it better, he came and gave me the wors(t) attitude EVER! I can’t believe this!"
The tweet picked up plenty of steam, being "liked" more than 3,800 times and retweeted more than 370.
Followers jumped in to support Jones. Some shared similar negative experiences at the restaurant. Others, displaying perfect Southern hospitality, gave her other Atlanta restaurant suggestions or invited her to their own homes for dinner while she’s in town.
A few hours later, the restaurant responded through its own Twitter account.
"Ms. Jones, we’re very sorry to hear that you had a negative experience at the Atlanta Fish Market," the restaurant said in its reply. "We’d appreciate the opportunity to learn what happened & hopefully make things right. Our guests’ experience is our top priority, & we appreciate you bringing this to our attention."
Suffice it to say, that note wasn’t enough for Jones.
"(A)sk your snobby manager who thought it was just black people trying to get out of paying instead of it being the bad service and terrible food," Jones wrote back. "He actually said ‘no you just didn’t like what you ordered’ um yea cause it’s nasty son! I just wanted to eat in Atlanta! Y’all ruin(ed) that."
In a Facebook post that has since been removed (but that was covered by the AJC), Buckhead Life Restaurant Group presiden Niko Karatassos shelled out more of the restaurant’s side of the story.
"Her and her guests were verbally abusive to two of the nicest people we have in the company," he wrote in the public post. "She ordered Blue Cheese on her Salmon and didn’t like the taste. Not a good flavor combo but she wanted it. Manager apologized, made her a new one, comped the entire table and she and her guest continued to Verbally shame the manager in the middle of the restaurant. She was very mean to the staff."
Jones, meanwhile, would get into another back-and-forth on Twitter with an Atlanta morning-show DJ who chimed in saying there are "two sides to every story."
"Of course the employees got a different story they don’t want to lose their jobs," she wrote in response. "I was waitress for 20 years while I did comedy on side. So I would never be mean to a waiter let alone tease him. THIS IS A LIE! I had 2 folks with me who can vouch. No manager should be rude EVER!"
Not surprisingly, opinions have been all over the place on this ATL-centered Twitter spat. Many folks have chimed in that they, too, have had bad experiences with the food or service at Atlanta Fish Market. Others have sprung to the restaurant’s defense, saying they love it and that they suspect any problems should be blamed on Jones and her party.
Patch wants to know what you think. Have you been to Atlanta Fish Market? How was it? Great? Terrible? Somewhere in between? Let us know in the comments or on social media and we may use the responses for another story.
Ok dam I wanted a nice meal and wow Atlanta Fish Market gave me the worse service I’ve EVER gotten. Then instead of the manager coming to make it better, he came and gave me the worse attitude EVER! I can’t believe this!— Leslie Jones (@Lesdoggg) February 7, 2018
Ms. Jones, we’re very sorry to hear that you had a negative experience at the Atlanta Fish Market. We’d appreciate the opportunity to learn what happened & hopefully make things right. Our guests’ experience is our top priority, & we appreciate you bringing this to our attention.— Atlanta Fish Market (@ATLFishMarket) February 7, 2018
Host Leslie Jones speaks on stage at the BET Awards at the Microsoft Theater on Sunday, June 25, 2017, in Los Angeles. (Photo by Matt Sayles/Invision/AP)